Noosa Hospital - Private Members Statement

Mr ELMES (Noosa—LNP) (Minister for Aboriginal and Torres Strait Islander and Multicultural Affairs and Minister Assisting the Premier) (3.00 pm): Recently, I had the pleasure of attending a function organised by the Noosa Hospital at which its staff were recognised for their professionalism and commitment to a quality workplace. I was pleased to accept an invitation from the hospital CEO, Oli Steele, to help judge its employee of the year award. Noosa Hospital is run by Ramsay Health Care, but it also provides public services under a contract with the state government. The quality care that is provided by the hospital is underpinned by the professionalism of its 400 staff.

My fellow panel members and I had the tough job of choosing one employee of the year from the 12 monthly winners. Courtney Lambert is an outpatient receptionist who was recognised for her beautiful and courteous treatment of patients and for her calm and professional manner. Ros Cavanough, an enrolled nurse, was chosen for her willingness to happily help others. Apparently, she is always singing and is often dancing. Ingrid Candaele is a registered nurse in the intensive care unit who is reliable, responsible, willing to help when needed and always goes the extra mile.

The hospital’s quality manager, Jenny Freeland, was nominated for her support and willingness to help. The unit that nominated Jenny said that nothing is ever a problem for her. Jean Kelly, a registered nurse in the day procedure unit, was recognised for her bright, sparkling nature, approachability and helpfulness. Theatre clerk, Melissa Rayner, was a finalist because she works tirelessly, maintains her composure under trying circumstances and goes out of her way to provide support. Claude Glemarec, a registered nurse in the renal department and his team were nominated by a patient because they were always on time, very warm and friendly and offered numerous personal suggestions. Donna Stevens, a clerk in the oncology unit, was nominated by her peers for her all-round awesomeness, for always going above and beyond the call of duty and for being helpful, reliable and dependable.

Endoscopy unit registered nurse, Louise Nevett, was nominated for a hugely successful education event that she organised on behalf of the staff. Alison Taylor, a clinical nurse, was recognised for being such a great role model, a great teacher and as a person for whom nothing is ever too much trouble. Joy Tomlin was recognised for her infectious smile. Her nomination said that she enjoys her work, and it shows, and that nothing is too much trouble.

Any of those 11 monthly winners would have been a worthy employee of the year. But that honour went to emergency department registered nurse Henni Doeland. Henni was recognised because she always goes above and beyond what is required of her. Henni shows great integrity towards her work and all her peers have a high respect for her.

Noosa Hospital is the largest single employer in Noosa. I commend the CEO, Oli Steele, and his management team for the strong corporate ethos that they have instilled in their staff. The beneficiaries are people who receive care at the hospital.